Keep users informed about the status of their training.
Reinforce learning continuity within the platform.
Motivate participation in new training opportunities.
When a user completes a training, they receive an automatic congratulations email with a link to download their certificate.
When a training expires without being completed, the user receives a closing email with a motivational message to try again.
The email is sent in the language configured for the user (Spanish, Portuguese, or English).
If automatic Academy notifications are disabled, users will not receive these emails.
Can I edit the email message?
Not at the moment. The message content is not editable, as it uses a standardized template.
What happens if Academy notifications are disabled?
If automatic Academy notifications are disabled, users will not receive these emails.
In what language is the email sent?
The message is automatically sent in the language configured for the user by the administrator.
Got feedback or want to request improvements? Let us know at roadmap.whalemate.com/roadmap
